How Contact Centers Can Utilize VoIP Call Recording Solutions
Contact centers are becoming increasingly distributed and are beginning to leverage hosted VoIP services to drive efficiency, automation, and distribution into their communications infrastructure However, due to quality management, regulatory and legal considerations, most contact centers are finding that they cannot completely outsource their communications to a hosted VoIP provider because they cannot maintain features such as call recording

Global Digital Music Service rara.com Brings Music to >900m People in 23 Markets
LONDON, December 13, 2011 /PRNewswire/ -- rara.com streaming music service to launch across 16 countries simultaneously today 7 additional markets including Canada, Mexico launching later this week   Ad-free access to >10 million tracks from just 99p/99c per month HP EMEA to pre-load rara.com on HP PCs Grammy award winning Imogen Heap named first Associate Editor of rara.com rara.com secures licensing from Universal Music Group, Sony Music Entertainment, EMI Music, Warner Music Group and leading independents rara.com releases consumer research showing 70% of consumers do not "do" digital music today rara.com, a revolutionary new digital music service designed specifically for the mass market who still us ...

SpeechTrack Hosted Call Recording Website Goes Live, Advertised as "Call Recording for Everyone"
SpeechTrack, a Self-Service Hosted Call Recording Website goes live on July 14th, 2008. SpeechTrack provides an Inexpensive, Self-Service website that allows consumers and small businesses to record calls from any phone, anywhere and at any time.

High Definition IP Call Recording Captures Communications With Superior Voice Quality; Becomes Interoperable With the Next Generation of VoIP Telephon
Recently, VoIP call recording and VoIP high definition phone service announced that they were joining forces to provide high definition IP call recording This new high definition VoIP telephony offers end users their final proof that VoIP telephony is able to support their needs not only in convenience and price, but also in higher quality voice communication